UBC is a leader in the design and execution of ePROs,
patient-reported outcomes research data captured electronically. We
support our studies with our industry-leading outcomes research
scientists, medical professionals, and customized information
technology. Our solutions are tailored to meet the needs of each
study, regulatory requirement, patient need.
Our services include:
- Symptom eDiaries, self-reporting measurements, quality-of-life
and satisfaction assessments
- Electronic and/or psychometric validation of questionnaires
- Secure user login
- Multi-level user hierarchy
- Multiple language support for IVRS and web-based
applications
- Real-time web reporting and data downloads
- Customized notifications, scheduling and alert management
- Data visualization and metrics reporting
- Customized, real-time web reporting, outcomes and trending
analysis, and compliance reporting
- Subject and study milestone tracking
- Customized layout, formatting and prompt controls from validated
questionnaires
- User-friendly phone and web navigation
- Localized visit date and time stamping
- Outbound call transfers and reminders
To make these services as user-friendly as possible, we offer:
- Integration with EDC, IVR, CDMS and CTMS
- Support for electronic modalities: web-based, IVR, tablet PCs,
PDAs
- Land line- and wireless-compatibility (depending on
availability) with EDC and tablet PC
- .Net and SQL-based applications
- Regulatory compliance
- 24/7 help desk
- Extensive help network: materials, online training and
investigator meeting training
- Data and system redundancy
